Automotive Receptionist/Service Assistant - Flow Kia of Charlottesville

Flow Automotive Companies • Charlottesville, VA

7d • Onsite

About The Position

Flow Kia of Charlottesville is seeking a full-time, in-office receptionist/service assistant. This role involves greeting customers, directing calls, assisting with basic service inquiries, supporting service advisors with administrative tasks, data entry, filing, scanning repair orders, and maintaining a clean front desk and customer lounge area. Saturdays and evenings may be involved.

Requirements

• Proficient computer skills
• Proficient customer service skills
• Evening and Saturday shifts
• Professional appearance and demeanor
• Dependable and punctual
• Reliable transportation
• Ability to multitask and stay organized in a fast-paced environment

Nice To Haves

• Automotive/dealership experience preferred
• Experience with dealership systems is a plus

Responsibilities

• Greet customers in person and over the phone with a professional, positive attitude
• Direct calls and assist customers with basic service inquiries
• Support service advisors with administrative tasks as needed
• Handle data entry, filing, scanning in repair orders, and light clerical duties
• Maintain a clean, welcoming front desk and customer lounge area

Benefits

• Medical, dental, and life insurance (including dependent coverage)
• Paid time off
• Paid volunteer time
• 401(k) Retirement Plan and Financial Wellness Program
• Thrive@Flow Wellness Program
• Employee pricing for automotive service and vehicle purchases
• Scholarship program for children of employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed