Automotive Quick Lube Advisor

Apple Ford White Bear Lake•White Bear Lake, MN

1d•Onsite

About The Position

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join their team. This role is ideal for a passionate problem-solver looking to contribute to a legacy of excellence. The company emphasizes supporting employees and their families, encouraging them to make a difference, and championing their lifelong journey. Apple Autos is a 6-brand, 7-location automotive company founded on the principle that people come before profit, with a vision to be famous for extraordinary customer experiences. The dealership has been recognized as a Top Minnesota Workplace for the last 6 years. The company values its people and ongoing improvement, offering training programs, tuition reimbursement, and career growth opportunities.

Requirements

Valid driver’s license and ability to pass preemployment drug test and background check.
Professional attitude and appearance.
Basic computer skills.
Ability to handle pressure.
Regularly required to: Sit, stand and walk, Use hands and arms to handle, feel, or reach, Speak and hear, Use close vision abilities, Operate a vehicle with a valid driver’s license.
Occasionally, required to: Lift or move up to 50 lbs, Stoop, kneel, crouch, or crawl.

Nice To Haves

Previous light duty repair and maintenance preferred, but not required.

Responsibilities

Greet customers, obtain customer and vehicle data.
Determine nature of desired service and/or complaint.
Consult vehicle file.
Promote the sales of labor, parts, and accessories.
Write clear and precise repair instructions on the repair order for the technician.
Provide estimates for labor and parts.
Contact customer for approval if the cost of service cannot be established during reception.
Establish method of payment when writing up the repair order with the customer, also time promised.
Obtain customer’s signature on RO.
Utilize Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
Responsible for other duties assigned and/or required by business needs.