Automotive Quick Lane Manager

Crossroads Automotive GroupWake Forest, NC
Onsite

About The Position

The Automotive Quick Lane Manager will oversee all aspects of the Quick Lane department, including monitoring sales, gross profit, and expenses daily. This role involves working closely with other department managers, handling customer concerns requiring management involvement, and maintaining positive relationships with manufacturer representatives. The manager is responsible for keeping open repair orders current, hiring, training, motivating, counseling, and monitoring the performance of all service department staff. Additionally, they must maintain training and certification requirements per manufacturer and dealer standards, demonstrate behaviors consistent with the company's Vision, Mission, and Values, and adhere to all company policies, procedures, and safety standards. This role may involve prolonged periods of computer usage and data entry, along with other duties assigned by management.

Requirements

  • Two or more years in automotive industry required
  • Must be at least 18 years of age or older
  • Legally eligible to work in the United States
  • Valid driver's license
  • Successfully pass drug screen, background and motor vehicle records check

Nice To Haves

  • Dealership experience preferred
  • Management experience a plus

Responsibilities

  • Oversee all aspects of Quick Lane department
  • Monitor sales, gross profit, and expenses on a daily basis
  • Work closely with other department managers
  • Handle any customer concerns that need management involvement
  • Maintain a positive working relationship with manufacturer representatives
  • Keep open repairs orders current
  • Hire, train, motivate, council, and monitor the performance of all service department staff
  • Maintain training and certification requirements per manufacturer and dealer standards
  • Demonstrate behaviors consistent with the companys Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
  • Adhere to all company policies, procedures and safety standards
  • Prolonged periods of computer usage and data entry
  • Any other duties assigned by management necessary to fulfill the companys needs

Benefits

  • Always closed on Sunday
  • Strong Internal Growth Potential
  • Professional & moral work environment
  • Paid time off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability Insurance
  • Life Insurance
  • Matching 401k
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