Automotive Product Consultant

Napleton Autos • Crystal Lake, IL

13d • $50,000 - $120,000 • Onsite

About The Position

Napleton Buick GMC serves Northern Illinois, Southern Wisconsin and several other states in the surrounding area. BUICK GMC brings a customer who knows what they want but may need some help educating about different equipment packages and models and a lot of our buyers are on their third or fourth one from us. That's a real advantage. You're often selling to someone who already trusts the store.

Requirements

• Strong communication skills and a genuine willingness to talk to strangers
• Self-motivation — nobody will stand over you and tell you to make calls
• Reliability and a professional appearance
• Basic computer and smartphone proficiency
• Valid driver's license with an acceptable driving record
• Availability to work a retail schedule including Saturdays
• Ability to pass a background check and pre-employment screening
• High school diploma or equivalent

Nice To Haves

• Previous automotive sales experience
• Any commissioned sales, retail, restaurant, hospitality, or customer service background
• Truck, trailer, towing, agricultural, or construction familiarity — it goes a long way with Buick GMC buyers in this market
• CRM experience
• Bilingual (Spanish a plus)

Responsibilities

• Greet and qualify walk-in traffic; find out what someone actually needs before showing them anything
• Respond to internet leads and phone inquiries quickly — speed matters more than polish
• Conduct product demonstrations and test drives
• Present pricing, payment options, and trade-in values clearly and honestly
• Ask for the sale, handle objections, and close
• Maintain consistent contact with unsold prospects — most deals happen on the second or third conversation
• Stay in touch with past customers for referrals, service, and repeat business
• Log every interaction in the CRM so nothing falls through the cracks
• Coordinate with the finance team and management on deal structure
• Perform thorough vehicle deliveries — set up On-Star, pair the phone, walk the features
• Follow up post-sale and earn a good survey score honestly
• Represent the store well in a community where reputation travels fast

Benefits

• Commission and volume bonus pay plan with a training guarantee while you ramp up
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee vehicle purchase and service discounts
• Paid training, including Buick GMC manufacturer certification

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED