Counter Service

Genuine Parts Company•Lindenhurst, NY

2d•Onsite

About The Position

We are looking for talented individuals to join our NAPA family as an Automotive Parts Specialist. This role is a great opportunity for those looking to build a career, seeking flexible hours, or wanting to explore other career paths within the company. The NAPA Automotive Parts Specialist will provide and source parts for specialized equipment for fleet customers, utilize their parts knowledge to assist team members and customers, and deliver outstanding customer service in a fast-paced environment.

Requirements

Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
High School Diploma or GED
Excellent verbal and written communication skills
Great listening skills and empathy for customer
Ability to work on or around an airport environment in a shop environment

Nice To Haves

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in airport ground support equipment
Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications
Technical or Trade school courses or degree
Background and knowledge of automotive parts is preferred

Responsibilities

Provide and source parts for specialized equipment for our fleet customers
Use parts knowledge to assist other NAPA team members and answer customer questions
Provide outstanding customer service and interact with management and technicians
Bring customer focus and high energy to our fast-paced environment
Ask appropriate questions to ensure correct parts are researched and sourced
Inform customers on parts availability