Lamborghini Minnesota Automotive Parts & Service Manager (Experience Required to Apply)

Walser Automotive Group•Orono, MN

4d•$80,000 - $95,000•Onsite

About The Position

Lamborghini Minnesota is seeking a highly organized and operationally driven Parts & Service Manager responsible for overseeing internal and external service work, parts operations, recon coordination, transportation logistics, technician workflow, warranty administration, Lamborghini Roadside coordination, vendor management, KPI performance, and overall fixed operations efficiency. This is a combined Parts and Service leadership position that must manage both parts and service targets while supporting client expectations, inventory readiness, and service department growth.

Requirements

Strong fixed operations, service management, or dealership operations experience.
Strong parts and service workflow understanding.
Ability to manage KPIs, timelines, technician workflow, vendors, and parts/service profitability.
Strong client communication, vendor communication, and problem-solving skills.
Ability to manage multiple priorities and urgent service needs.
Professionalism, accountability, and leadership capability.
Position is contingent upon successful completion of background check and MVR review.

Nice To Haves

Luxury or exotic automotive service management experience.
Parts management or parts inventory experience.
Warranty claims experience.
Transport logistics experience.
Lamborghini, Ferrari, McLaren, Porsche, Bentley, Rolls-Royce, Aston Martin, or other luxury/exotic experience.
Experience managing technicians, vendors, and service KPIs.

Responsibilities

Handle all internal and external service work coordination.
Manage parts ordering, parts inventory, parts audits, parts availability, and vendor coordination.
Track KPIs and ensure the store is on track for both parts and service targets.
Oversee recon, client service, warranty workflow, internal service, and service scheduling.
Coordinate transportation of client vehicles to and from the dealership.
Expand transportation/service reach across the Midwest, including Iowa, North Dakota, South Dakota, Wisconsin, and Illinois.
Coordinate Lamborghini Roadside needs and client support when applicable.
Handle warranty claim coordination and processing.
Maintain vendor relationships and vendor performance standards.
Oversee technicians, Shop Foreman, future technician growth, and department scalability.
Prioritize recon workflow based on sold inventory, incoming inventory, inventory aging, and operational needs.