Automotive Parts Sales Associate (35833)

ORW USA INC•Dallas, TX

8d•$38,000 - $88,000•Onsite

About The Position

4 Wheel Parts (4WP) and Off Road Warehouse (ORW) are looking for energetic, customer-focused Sales Associates to join their team. This role is ideal for individuals passionate about trucks, Jeeps, off-road performance, wheels, tires, lift kits, and aftermarket accessories. The Sales Associate will engage customers on the sales floor, understand their vehicle needs, recommend aftermarket products, and drive sales through suggestive selling and product knowledge. The position also involves informing and assisting customers with inquiries, promoting monthly sales, building long-term customer relationships, contributing to inventory control, and maintaining store cleanliness. Continuous improvement in product knowledge, sales skills, and operational efficiency is expected, along with adherence to company policies and safety rules. The role requires meeting or exceeding monthly sales goals for merchandise, labor, and warranty products.

Requirements

Knowledge of automotive parts, accessories, trucks, Jeeps, off-road vehicles, wheel and tire applications, or aftermarket products preferred.
Continually meet or exceed monthly targets in labor, merchandise, and warranty sales percentages.
Sales experience with strong customer engagement and relationship building skills.
Proficiency in computer software, parts databases, and point-of-sale systems.
Ability to lift up to 50 lbs., and team lift up to 100 lbs.
Ability to communicate professionally and clearly with both internal and external parties.
Ability to read and comprehend written instructions and work orders.
Must be able to work scheduled store hours at the assigned location.
Passion for trucks, Jeeps, off-road vehicles, or automotive customization preferred.
Automotive experience is preferred but not required. Candidates with retail sales, customer service, dealership, tire shop, powersports, or related experience are encouraged to apply.
Employment is contingent upon successful completion of a background check and E-Verify.

Nice To Haves

Passion for trucks, Jeeps, off-road vehicles, or automotive customization

Responsibilities

Engage customers on the sales floor and build relationships to understand their vehicle needs and recommend the right aftermarket products.
Drive sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services.
Inform and assist customers with questions and inquiries while communicating monthly sales and promotions.
Build long-term customer relationships that drive repeat business, referrals, and brand loyalty.
Contribute to inventory control and shrinkage reduction by thoroughly organizing, monitoring, and displaying parts and products.
Continuously improve product knowledge, sales skills, and operational efficiency.
Understand and adhere to all company policies, procedures, safety, and environmental rules.
Maintain store cleanliness and appearance to uphold a safe and secure work environment.
Work with your team to provide excellent customer service.
Meet or exceed monthly sales goals for merchandise, labor, and warranty products.