Lia Auto Group - Automotive Parts Manager

The Lia GroupNorthampton, MA
Onsite

About The Position

Lia Auto Group is seeking an experienced Parts Manager(s) to lead our parts department(s). This role requires a motivational professional with a minimum of 5 years of progressive automotive parts experience, including management and marketing experience necessary to coordinate, promote, and grow a large wholesale operation. The ideal candidate will have a strong, successful background with positive staff, franchise, and customer experience records, along with experience in obtaining and servicing wholesale accounts. Excellent customer service skills, a professional appearance and work ethic, and experience in parts inventory control, administrative functions, and all aspects of the parts department are essential. The ability to work well in a process-driven environment and a high school diploma or equivalent are required. A clean and valid driver's license is also necessary.

Requirements

  • Motivational professional with a minimum of 5 years of progressive automotive parts experience
  • Management and Marketing experience necessary to coordinate, promote and grow a large wholesale operation
  • Must have strong, successful background with positive staff, franchise and customer experience record
  • Experience in obtaining and servicing Wholesale accounts
  • Excellent customer customer service skills
  • Professional personal appearance and work ethic
  • Experienced in parts inventory control and parts administrative functions and all aspects of parts department
  • Ability to work well in a process driven environment
  • High school diploma or equivalent required
  • Must have clean & valid driver's license

Responsibilities

  • Ability to lead a team of Parts Wholesale including drivers and external counter sales, the common goal of continuous process improvement and improve Parts Department sales while satisfying our customers
  • A fixed focus on Improving Wholesale Sales by growing accounts and increase Lia Brand loyalty
  • Forecast goals and objectives for each department with manager and train parts department employees to meet them
  • Institute plans to encourage good phone skills, follow up and account service, train, motivate, counsel and monitor the performance of all wholesale parts department staff
  • Work closely to accurately price parts and accessories using the proper pricing source and keep the computer system up to date
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Lead by example

Benefits

  • Medical, Dental and Vision
  • 401K Plan with Employer Match
  • Continued education, manufacturer hands-on and web-based training
  • Paid Time Off
  • Paid Weekly
  • An employer funded Life Insurance Plan
  • Discounts on services and parts
  • Employee vehicle purchase plans
  • Company provided uniforms

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

101-250 employees

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