Automotive Parts Manager

Fox Grand Traverse•Traverse City, MI

10d•Onsite

About The Position

Fox Grand Traverse is seeking an experienced, growth-minded Automotive Parts Manager to join our leadership team in beautiful Traverse City, MI! In this role, you will lead a dedicated team to drive profitability and growth while upholding our core vision: "Working together moving people throughout life." You will oversee inventory management, customer service excellence, team development, and vendor relationships within a supportive, tech-driven dealership culture.

Requirements

2–4 years of parts management experience (dealership experience highly preferred).
Strong leadership skills with a passion for mentoring and growing talent.
Tech-savvy mindset with the ability to leverage digital tools to elevate customer experience.
Excellent organizational, time-management, and multi-tasking skills.
High energy, clear communication, and a positive mindset.
Valid driver's license with a clean driving record.

Responsibilities

Department Leadership: Hire, train, mentor, and motivate Parts Department staff to meet high performance standards.
Inventory & Financial Management: Maintain balanced inventory levels for service, wholesale, and retail channels to maximize turnover and minimize obsolescence.
Profitability & Pricing: Establish competitive pricing structures across customer categories to ensure gross profit goals while retaining customer loyalty.
Operations & Compliance: Monitor returns/tagging for factory credits, enforce special-order policies, and oversee proper account settlement prior to vendor payment.
Customer Focus: Handle customer feedback promptly and maintain strong relationships with retail and commercial accounts.