Automotive Parts Counterperson

Titus-Will - LakewoodLakewood, WA
$22 - $25Onsite

About The Position

Titus-Will Lakewood is looking for a customer-focused Parts Counterperson to join our team. If you enjoy helping customers, identifying the right parts, managing inventory, and working in a fast-paced automotive environment, we'd love to talk with you. Titus-Will has been a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers here, and we're proud to offer stability, growth opportunities, and a supportive team environment.

Requirements

  • At least 1 year of automotive parts experience
  • Experience with automotive retail parts sales (AutoZone, NAPA, O'Reilly, Advance Auto Parts, dealership parts departments, or similar environments strongly encouraged)
  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills and ability to learn dealership systems
  • Valid driver's license and clean driving record

Nice To Haves

  • High school diploma or equivalent preferred

Responsibilities

  • Assist technicians, service advisors, and retail customers with parts needs
  • Oversee the parts sales process from inquiry to completion
  • Answer phone calls and provide pricing, availability, and product information
  • Pull and fill parts orders accurately and efficiently
  • Receive and stock incoming inventory
  • Perform routine inventory and bin checks to maintain accuracy
  • Review repair and body shop estimates to ensure parts and pricing are correct
  • Process customer payments and obtain credit authorizations when necessary
  • Deliver outstanding customer service while building strong customer relationships

Benefits

  • $22.00–$25.00 per hour, depending on experience
  • Medical, Dental, and Vision insurance
  • 401(k) retirement savings plan eligible after 90 days
  • Paid Holidays
  • Paid Time Off (PTO) earned at 1 hour for every 40 hours worked
  • Company-provided uniforms
  • Career growth opportunities within the Titus-Will organization
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