Automotive Parts Counterperson

Titus-Will Chevrolet of Parkland•Tacoma, WA

7d•Onsite

About The Position

Titus-Will Parkland is looking for a customer-focused Parts Counterperson to join their team. This role involves assisting customers, identifying parts, managing inventory, and working in a fast-paced automotive environment. Titus-Will has been a trusted, family-owned and operated business since 1938, offering stability, growth opportunities, and a supportive team environment.

Requirements

At least 1 year of automotive parts experience
Experience with automotive retail parts sales (AutoZone, NAPA, O'Reilly, Advance Auto Parts, dealership parts departments, or similar environments strongly encouraged)
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced environment
Basic computer skills and ability to learn dealership systems
Valid driver's license and clean driving record

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Assist technicians, service advisors, and retail customers with parts needs
Oversee the parts sales process from inquiry to completion
Answer phone calls and provide pricing, availability, and product information
Pull and fill parts orders accurately and efficiently
Receive and stock incoming inventory
Perform routine inventory and bin checks to maintain accuracy
Review repair and body shop estimates to ensure parts and pricing are correct
Process customer payments and obtain credit authorizations when necessary
Deliver outstanding customer service while building strong customer relationships