Automotive Parts Counter

Neil Huffman Auto Group•Louisville, KY

23h•Onsite

About The Position

Neil Huffman Automotive Group is currently seeking Parts Counter Consultants at our Volkswagen, Mazda, and Subaru locations. This role involves assisting customers with parts selection, managing orders, and providing excellent customer service.

Requirements

Previous parts counter experience required
Detail oriented
Strong organization skills
Ability to work as a team player
Excellent communication and customer service skills
Valid drivers license, clean driving record
Ability to pass a background, drug test

Responsibilities

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
Pull purchased parts from stock.
Answer phone calls, providing price quotes and other information.
Assist outside sales representative with their orders.
Set up orders for daily shipment, delivery, or pickup.
Assist service technicians in selecting parts needed for repairs in process.
Be friendly, professional and efficient when working with all customers, both on the phone and in person.
Provide the same high level of service to the other dealerships departments as is given to other customers.
Maintain neat and professional appearance of person and work area.
Arrive before designated starting time.
All other duties as assigned by immediate supervisor.