Parts Counter

Lockhart Cadillac Greenwood • Greenwood, IN

12d • Onsite

About The Position

Lockhart Cadillac Greenwood is seeking an experienced Automotive Parts Counter Person to join our team. The ideal candidate is knowledgeable, organized, customer-focused, and able to accurately support retail customers, wholesale accounts, and dealership service technicians in a fast-paced parts department.

Requirements

• Previous automotive parts experience is required.
• Working knowledge of automotive parts, systems, and terminology.
• Ability to read and interpret parts catalogs, repair orders, and vehicle identification information.
• Strong computer, data-entry, and basic math skills.
• Excellent customer service, communication, and problem-solving abilities.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Dependable attendance and willingness to work the dealership’s scheduled hours.
• Valid driver’s license with an acceptable driving record.
• Ability to safely lift and move parts and packages are commonly handled in an automotive parts department.
• High school diploma or equivalent.

Nice To Haves

• General Motors parts experience is preferred.
• Experience with dealership management systems and GM electronic parts catalogs.
• Experience supporting wholesale parts accounts or a dealership service department.
• Familiarity with inventory-control, warranty, and core-return procedures.

Responsibilities

• Assist retail and wholesale customers and service technicians with parts inquiries and orders.
• Identify and locate the correct parts using electronic catalogs, vehicle information, and manufacturer resources.
• Prepare accurate estimates, invoices, special orders, and returns.
• Maintain clear communication regarding availability, pricing, substitutions, and order status.
• Receive, stock, organize, and help maintain accurate parts inventory.
• Process warranty, core, and return items according to dealership and manufacturer procedures.
• Support department sales, gross-profit, customer-satisfaction, and inventory-control goals.
• Maintain a clean, safe, and professional parts counter and storage area.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED