Automotive Parts Coordinator

Craftsman Collision•Williams Lake, BC

6d•Onsite

About The Position

We are currently seeking a Parts Coordinator for our Williams Lake location in BC. We offer competitive wages ranging from $45,000 to $55,000 annually, along with professional development, great benefits, and plenty of opportunity for growth! The successful candidate will be responsible for parts receiving and returns, and maintaining a well-organized parts room, enabling the efficient flow of vehicles through all stages of repair. Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

Requirements

1 year of related experience in a fast-paced, team-oriented environment
Strong verbal, written and listening skills
A well-defined sense of diplomacy, including negotiation and conflict resolution skills
Demonstrated time management, problem solving, critical thinking and sound judgement skills
Strong interpersonal skills with customer service-oriented attitude
Proficient in Outlook with the ability and willingness to learn new applications
Demonstrated desire and aptitude for learning and development
Interest in vehicles and the automotive industry
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years
Must be legally entitled to work in Canada with no restrictions

Nice To Haves

Post-secondary degree or diploma in a related field is an asset

Responsibilities

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience
Supports management of shop in alignment with established standards
Uses company dashboard to accurately identify and prioritize tasks
Actively participates in daily production meetings
Receives and mirror matches parts to ensure accuracy in support of the repair plan
Maintains professional relationships with all stakeholders
Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins
Maintains and organizes parts carts, staging areas and parts room in alignment with established standards
Updates parts carts tags in alignment with established standards
Delivers parts to stakeholder(s) as required
Ensures returns are completed prior to file being closed
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards
Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company
Contributes to the goal of closing all files within 24 hours of vehicle delivery
Supports company standards in SPARKLE, safety and security
Represents and promotes the Craftsman brand in a positive manner aligned with stated values in all dealings internal and external
Other duties as assigned