Automotive Parts Associate - Flow Honda of Charlottesville

Flow Automotive Companies•Charlottesville, VA

1d•Onsite

About The Position

Flow Honda of Charlottesville is seeking an Automotive Parts Associate to join our growing company. The Automotive Parts Associate will be responsible for reading catalogs and computer diagrams to identify part numbers and prices, determining necessary replacement parts based on inspections or customer requests, and filling customer orders. This role also involves managing inventory, advising customers on part options, handling returns, and maintaining a friendly and courteous demeanor. Flow Automotive Companies is committed to innovation and operational excellence, seeking individuals who share these values to join their team of over 2,200 employees across North Carolina and Virginia.

Requirements

Applicants must pass a pre-employment drug screening.

Responsibilities

Reading catalogs and/or computer vehicle diagrams to determine replacement part stock numbers and prices.
Determining replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Receiving and filling telephone orders for parts.
Filling customer orders from stock.
Receiving payment or obtaining credit authorization.
Taking inventory of stock.
Advising customers on substitution or modification of parts when identical replacements are not available.
Examining returned parts for defects, and exchanging defective parts or refunding money.
Marking and storing parts in stock rooms according to prearranged systems.
Discussing use and features of various parts, based on knowledge of machines or equipment.
Demonstrating equipment to customers and explaining functioning of equipment.
Placing new merchandise on display.
Working with customers, vendors, and dealer personnel to ensure efficiency of department is maintained.
Maintaining a friendly, courteous demeanor with colleagues and customers.