Automotive Parts Advisor, Parts Counter Sales – Parts Specialist

Westbury Jeep Chrysler Dodge IncWestbury, NY
$50,000 - $80,000Onsite

About The Position

Westbury Jeep, part of the VIP Automotive Group of Long Island, is actively hiring an experienced Automotive Parts Advisor / Parts Counterperson / Parts Sales Specialist. We are one of Long Island’s top-performing dealership groups, offering career growth, stable hours, strong earning potential, and a professional dealership environment. This is an excellent opportunity for candidates with dealership parts, auto parts retail, or parts counter sales experience looking to build a long-term automotive career. The Automotive Parts Advisor / Counter Sales Representative assists service technicians, retail customers, and wholesale clients by identifying, sourcing, and selling OEM and aftermarket automotive parts while supporting dealership parts operations.

Requirements

  • Prior automotive parts advisor / parts counter / dealership parts experience required
  • Knowledge of auto parts catalogs, inventory systems, and dealership operations
  • Strong customer service, communication, and sales skills
  • Ability to work in a fast-paced, high-volume dealership environment
  • Detail-oriented with strong organizational skills
  • Professional attitude and team-oriented mindset
  • Weekend availability required

Responsibilities

  • Assist customers and technicians at the parts counter and via phone/email
  • Identify correct OEM and aftermarket parts using catalogs & systems
  • Process parts orders, quotes, invoices, and transactions
  • Manage special orders, backorders, and customer follow-ups
  • Handle core returns, warranty claims, and parts returns
  • Cross-sell and upsell parts and accessories
  • Support inventory control, stocking, and organization
  • Maintain a clean, efficient, and customer-focused parts department
  • Work closely with Service Department and Parts Manager

Benefits

  • Medical & Dental Insurance
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Employee discounts (vehicles, parts & service)
  • Short-Term & Long-Term Disability + Life Insurance
  • Performance recognition programs
  • Career advancement within VIP Automotive Group
  • Ongoing training & manufacturer certifications
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