Automotive Parts Advisor / Parts Counter Person (dealership experience required)
About The Position
McLaren Boston is looking for an experienced Automotive Parts Advisor / Parts Counter Person to join their award-winning team. McLaren Boston is part of the Village Automotive Group, which consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Aston Martin, Lamborghini, Maserati, Honda, GMC and CDJR. The Village Automotive Group has been a trusted name in the community for over 60 years. Their success stems from the owner's philosophy that a successful retail business begins with satisfied employees. By fostering a family environment where employees enjoy their work, they are empowered to deliver quality service that often exceeds expectations.
Requirements
- 1+ year parts experience in a dealership environment
- 21+ years old
- Valid driver’s license with good driving record
- Basic catalog and phone skills
- Excellent communication skills between customers, dispatch, and employees
- Ability to lift 50 lbs
- Ability to repeatedly bend or stoop to floor-level shelves and be able to reach upper shelves with the use of a ladder when necessary
Responsibilities
- Assist all customers (retail, wholesale and internal) in selecting required parts
- Inform customers of companion part requirements and specials
- Manage phone calls, provide price quotes and necessary information
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Notify customers when ordered parts have arrived and when they will be delivered
- Responsible for payment transactions and record keeping for all repair orders, invoices, insurance estimates, and special-order parts
- Replenish assigned inventory daily and set up orders for daily shipment, delivery, or pick-up
- Follow up on back-ordered parts
- Locate out-of-stock parts from outside source and submits an emergency order, if necessary
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Participate in training programs to keep current on new products and product updates
- Assist in parts delivery as needed
Benefits
- Competitive Compensation
- Health & Dental Insurance — 50% company paid, no deductible option available
- Vision Insurance
- 401(k) Plan with Generous Company Match
- Paid Time Off / Vacation Time
- Life and Disability Insurance
- Flexible Spending Account
- Employee Purchase Program / Discount
- Wellness Programs
- Company-Paid Outings
- Weekly pay
- Employee Referral Bonus
- Work-Life Balance
- Small Business / Family Oriented Culture
- Large Loyal Customer Base
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
