Automotive Mobile Service Technician

Fox Grand Traverse•Traverse City, MI

2d•Onsite

About The Position

Join the Fox Grand Traverse team as a Full-Time Automotive Mobile Service Technician and experience the thrill of working onsite in a dynamic environment. This role allows you to solve real problems daily, bringing innovative solutions directly to our valued customers. Enjoy the excitement of working in various locations, where no two days are the same, and cultivate your skills in a hands-on atmosphere. Our customer-centric culture ensures you are supported by a team that values safety and excellence, making your contributions impactful. Embrace the adventure of a flexible schedule while delivering top-notch service. You'll engage with a diverse clientele, ensuring every interaction is meaningful and empathetic. Seize the opportunity to grow and thrive in a position that champions forward-thinking and high performance. Your journey in the transportation industry starts here.

Requirements

Strong problem-solving abilities to identify and address automotive issues effectively and efficiently
A solid understanding of automotive systems and components
Excellent communication skills to engage with customers, clearly explaining services performed and building trust
Being customer-centric requires empathy, allowing you to understand client concerns and deliver tailored solutions
Attention to detail is vital for ensuring that all repairs are completed to the highest standards
Adaptability to navigate different work environments and customer demands
A proactive attitude and willingness to learn

Responsibilities

Preparing your service vehicle with the necessary tools and equipment
Responding promptly to service requests
Diagnosing automotive issues on-site and providing effective solutions
Clear communication with customers to understand their needs, ensuring a customer-centric approach in every interaction
Perform routine maintenance, repairs, and emergency services as required, focusing on safety and quality
Documenting service work and maintaining accurate records
Collaboration with team members to share insights and problem-solving strategies
Prioritizing assignments while maintaining a flexible approach to meet varying customer needs