Automotive Lube Technician

Horne Mazda Avondale•Avondale, AZ

45d•Onsite

About The Position

The Lube Technician is expected to protect the legal, financial and moral well-being of the dealership. They will perform lube, oil, filter and multipoint service for customer vehicles and act as a teacher to support the efforts of other employees to be successful. The role also involves seeking ways to improve business operations efficiencies and customer service.

Requirements

One year experience as a technician's assistant or apprentice.
Maintain valid driver's license and MVR within company policy requirements.
Demonstrate ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
Understand and adhere to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
Understand his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
Represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
Clearly identifies and professionally expresses issues in positive or negative situations.
Prioritizes and plans work activities and uses time efficiently.
Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Observes safety and security procedures and uses equipment and materials properly.

Nice To Haves

High school diploma or the equivalent recommended but not required.
Local state inspection license preferred.

Responsibilities

Ensure maximum productivity, customer service and cost control.
Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
Assess any supplemental vehicle needs.
Perform quality service at all times and notify management of any substandard processes, parts or procedures.
Maintain clean vehicles during all servicing and repairs.
Achieve customer service satisfaction through prompt and accurate service and communication.
Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
Perform all job duties requested by management.
Operate with integrity: Demand the highest ethical standards from self and others.
Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
Maintain a neat, orderly and safe work environment.