Automotive Lube Technician

LaFontaine Kia•Ypsilanti, MI
•Onsite

About The Position

The Lube & Oil Technician is responsible for performing lube-related services for customers in a professional and efficient fashion. This role involves performing lube oil filter services, vehicle inspections, and providing excellent customer service. The technician will maintain equipment, keep the work area clean and organized, and ensure proper paperwork is completed. Continuous learning and skill development are expected to increase efficiency.

Requirements

  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to meet company's production and quality standards.
  • Devote himself/herself to ensuring satisfaction to customers.

Nice To Haves

  • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
  • The employee is occasionally required to walk, sit, and talk or hear.
  • The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

Responsibilities

  • Performs lube oil filter services in a professional manner.
  • Performs vehicle inspections as required.
  • Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.
  • Maintains equipment in good working condition.
  • Maintains the work area in a safe, clean, and organized manner.
  • Receive service assignments from the service writer or service manager.
  • Have the 'lube' work finished within the allotted time.
  • Set goals, develop skills, and constantly increase efficiency skill level.
  • Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
  • Make sure the proper paperwork is completed and filed after every job completion.
  • Keep technical qualifications current by finishing any required training programs.
  • Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
  • Determine management, production, and quality requirements by asking questions and listening.
  • Attend company meetings as required.
  • Maintain a follow-up system that encourages follow through with assigned projects.
  • Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Understand the terminology of the business and keep abreast of technology changes in products and services.
  • Know and understand the federal, state, and local requirements which govern the company’s business.
  • Follow lawful directions from supervisors.
  • Understand and follow work rules and procedures.
  • Participate in performance management.
  • Interact well with others and be a positive influence on employee morale.
  • Uphold the company’s non-disclosure and confidentiality policies and agreements.

Benefits

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Medical
  • Dental
  • Vision
  • Employer Paid Life/AD&D
  • Employee Assistance Program
  • Pet Insurance
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay
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