Automotive Lube and Oil Technician

LaFontaine Ford Grand Rapids • Grand Rapids, MI

21d • Onsite

About The Position

The Lube & Oil Technician is responsible for performing lube-related services for customers in a professional and efficient fashion. This role requires devotion to customer satisfaction, the ability to understand and follow instructions, and a commitment to maintaining high production and quality standards. The technician will also be responsible for vehicle inspections, maintaining equipment, and ensuring the work area is clean and organized.

Requirements

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.
• Ability to lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

Nice To Haves

• Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations.
• The group employs nearly 2,500 individuals.
• It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.
• The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan.
• The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family.
• From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs.
• LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.
• The LaFontaine Family Deal; it’s not just what you get, it’s how you feel.
• Visit www.familydeal.com for additional details.
• Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.
• Our Core Values: Accountability , Responsibility , Respect , Communication , Teamwork , Passion.
• LaFontaine Automotive Group is an equal opportunity employer.

Responsibilities

• Performs lube oil filter services in a professional manner.
• Performs vehicle inspections as required.
• Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.
• Maintains equipment in good working condition.
• Maintains the work area in a safe, clean, and organized manner.
• Receive service assignments from the service writer or service manager.
• Have the 'lube' work finished within the allotted time.
• Set goals, develop skills, and constantly increase efficiency skill level.
• Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
• Make sure the proper paperwork is completed and filed after every job completion.
• Keep technical qualifications current by finishing any required training programs.
• Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.

Benefits

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed