Automotive Lube and Oil Technician

LaFontaine Honda•Dearborn, MI

About The Position

The Lube & Oil Technician performs lubrication-related services for customers professionally and efficiently, including oil and filter services and vehicle inspections as required. The technician provides dependable service to internal and external customers, completes assigned work within the allotted time, maintains equipment and a safe, clean, organized work area, and completes the required paperwork after each job. The role also involves keeping technical qualifications current through required training and ensuring the customer's vehicle is clean when service is complete.

Requirements

  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to meet the company's production and quality standards.
  • Commitment to customer satisfaction.
  • Ability to ask questions and listen to determine management, production, and quality requirements.
  • Ability to follow lawful directions, work rules, and procedures.
  • Ability to interact well with others and positively influence employee morale.

Responsibilities

  • Perform lube, oil, and filter services professionally and perform vehicle inspections as required.
  • Provide excellent customer service and dependable vehicle service to internal and external customers.
  • Receive service assignments from the service writer or service manager and complete lube work within the allotted time.
  • Maintain equipment in good working condition and keep the work area safe, clean, and organized.
  • Complete and file proper paperwork after each job.
  • Keep technical qualifications current by completing required training programs.
  • Ensure the vehicle is cleaner when the job is finished than when the customer dropped it off.
  • Attend company meetings as required.
  • Maintain a follow-up system for assigned projects and establish and pursue personal performance goals consistent with company productivity standards.
  • Review and analyze work actions regularly to improve time use and planning.
  • Keep abreast of business terminology and technology changes in products and services.
  • Know and follow applicable federal, state, and local requirements governing the company's business.
  • Follow lawful directions from supervisors and comply with work rules and procedures.
  • Participate in performance management.
  • Interact well with others and contribute positively to employee morale.
  • Uphold the company's non-disclosure and confidentiality policies and agreements.
  • Work evening, weekend, and holiday hours as required.

Benefits

  • Competitive compensation
  • Employee referral program
  • Employee discounts on sales and service
  • Benefits package including medical, dental, vision, employer-paid life and AD&D insurance, employee assistance program, and pet insurance
  • Voluntary benefits including flexible spending account, life and AD&D insurance, short- and long-term disability, critical illness and accident insurance, and legal and identity theft protection
  • 401(k) with employer match
  • Holiday savings program with employer match
  • Paid time off
  • Holiday pay
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