Automotive Lead Technician
About The Position
The Lead Technician position at Bridgestone Retail Operations (BSRO) requires experience and technical expertise to diagnose drivability and electrical systems. This role also involves leadership and mentoring skills to guide a team towards increased customer care and satisfaction. BSRO is part of Bridgestone Americas, operating over 2,200 company-owned stores like Firestone Complete Auto Care, Tires Plus, and Wheel Works. The company emphasizes serving society with superior quality and fostering a diverse and inclusive environment where teammates are valued and supported with formal training, performance incentives, and comprehensive benefits. The compensation model is performance-based (flat-rate pay), rewarding efficiency and expertise.
Requirements
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
- Skilled in brakes diagnosis/repair.
- Skilled in alignment, steering & suspension diagnosis/repair.
- Skilled in general automotive maintenance & tire repair.
- Current federal, state and local certification/license where applicable.
- Ability to communicate technical information to non-technical people.
- Reading, writing and math skills.
Nice To Haves
- Strong understanding of any of the following: Electrical/electronic systems, Engine repair, Engine performance, Automatic transmission/transaxle, Manual drivetrain/transmission, Automotive heating/AC.
- 5 years of automotive repair experience, demonstrated skills via third party assessments/certifications, or completion of Vocational-Technical School Program.
- A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).
Responsibilities
- Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
- Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment.
Benefits
- Competitive pay
- Formal training
- Performance incentives
- Paid vacation and holidays
- Competitive healthcare packages for full-time and part-time employees
- 401k plan
- Medical, Dental and Vision – Starting day 1 for all our teammates
- On-the-job training and company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
- Professional Development resources
- Community Involvement
- Integrity & Teamwork
- A supportive and engaging onboarding experience
- The opportunity to develop and grow, through training and regular mentorship
- Corporate Social Responsibility activities
- A truly global, dynamic and challenging work environment
- Agility and work/life effectiveness and your long-term well-being
- A diverse and inclusive team
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
