Automotive Lead Technician

Bridgestone•Augusta, GA

About The Position

The Automotive Lead Technician uses technical expertise to diagnose drivability and electrical systems and applies leadership and mentoring skills to help a team improve customer care and satisfaction. The role involves diagnosing and repairing automotive systems to specifications, explaining diagnoses and repairs to customers without mechanical backgrounds, and keeping current with changing automotive technology through paid formal training. The technician assists with and trains other technicians and mechanics. The position requires obtaining or maintaining ASE certifications in at least five areas from A1–A8 within the first two years of employment. The company pays ASE test and registration fees regardless of the outcome, and technicians receive a bonus for each test passed. Bridgestone Retail Operations is part of Bridgestone Americas and operates more than 2,200 company-owned automotive service stores. The company describes a supportive, inclusive, team-oriented work environment with training, mentorship, professional development, and community involvement.

Requirements

Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Demonstrated skill in brake diagnosis and repair.
Demonstrated skill in alignment, steering, and suspension diagnosis and repair.
Demonstrated skill in general automotive maintenance and tire repair.
Hold current federal, state, and local certifications or licenses where applicable.
Ability to communicate technical information to non-technical people.
Reading, writing, and math skills.

Nice To Haves

Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
ASE certification in at least three areas from A1–A8; L1 may count as one of the three. Brakes and Steering & Suspension ASE certifications are preferred.

Responsibilities

Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air-conditioning, and computer systems to specifications.
Explain technical diagnoses and needed repairs to people without mechanical backgrounds.
Keep current with changing automotive technology through continuous paid formal training.
Assist and train technicians and mechanics in technical activities.
Obtain or maintain ASE certifications in at least five areas from A1–A8 within the first two years of employment.

Benefits

Medical, dental, and vision coverage starting on day one for all teammates.
Paid vacation and holidays.
On-the-job training and company-funded ASE certifications; ASE test and registration fees are paid regardless of outcome, and technicians receive a bonus for each test passed.
Flexible work schedule.
401(k) match.
On-demand pay (daily pay) program.
Formal training, performance incentives, and competitive healthcare packages for full-time and part-time employees.
Professional development and regular mentorship.
Corporate social responsibility activities.
Supportive onboarding and an inclusive team environment.