Automotive Lead Technician

Bridgestone Americas•Jackson, MS

1d•Onsite

About The Position

The Lead Technician position at Bridgestone Retail Operations (BSRO) requires experience and technical expertise to diagnose drivability and electrical systems. This role also involves leadership and mentoring skills to guide a team towards increased customer care and satisfaction. BSRO is part of Bridgestone Americas, employing over 22,000 teammates across North America in more than 2,200 company-owned stores like Firestone Complete Auto Care, Tires Plus, and Wheel Works. The company emphasizes serving society with superior quality, offering competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan. Bridgestone values diversity and inclusion, encouraging employees to bring their whole selves to work and fostering a supportive environment for professional growth and community involvement. The compensation model is performance-based (flat-rate pay), rewarding efficiency and expertise.

Requirements

Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Skilled in brakes diagnosis/repair
Skilled in alignment, steering & suspension diagnosis/repair
Skilled in general automotive maintenance & tire repair
Current federal, state and local certification/license where applicable.
Ability to communicate technical information to non-technical people.
Reading, writing and math skills.

Nice To Haves

Strong understanding of any of the following: Electrical/electronic systems Engine repair Engine performance Automatic transmission/transaxle Manual drivetrain/transmission Automotive heating/AC
5 years of automotive repair experience, demonstrated skills via third party assessments/certifications, or completion of Vocational-Technical School Program
A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred)

Responsibilities

Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
Stay current with rapidly changing automotive technology through continuous paid formal training.
Assist and train technicians/mechanics in performing technical activities.
Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment.

Benefits

Medical, Dental and Vision – Starting day 1 for all our teammates
Paid vacation and holidays
On-the-job training and company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available
Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.