Automotive Lead Technician

Bridgestone Americas•Kingsport, TN

1d•Onsite

About The Position

Bridgestone Retail Operations (BSRO), a part of Bridgestone Americas, is a major employer with over 22,000 teammates across North America, operating more than 2,200 company-owned stores including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With over $4.5 billion in tire and auto service sales, BSRO offers a robust career path, providing competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare packages for both full-time and part-time employees, and a 401k plan. The company is committed to fostering an inclusive environment where all teammates are valued and supported, championing diverse perspectives to serve society with superior quality. The Lead Technician position requires significant experience and technical expertise in diagnosing drivability and electrical systems. This role also involves leadership and mentoring responsibilities, guiding a team towards enhanced customer care and satisfaction. Compensation for this role is performance-based, utilizing a flat-rate pay model that rewards skilled professionals for efficiency and task accomplishment, with rates reflecting average regional productivity. Bridgestone ensures fair and lawful compensation practices, meeting or exceeding applicable minimum wage requirements for all employees.

Requirements

Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Skilled in brakes diagnosis/repair
Skilled in alignment, steering & suspension diagnosis/repair
Skilled in general automotive maintenance & tire repair
Current federal, state and local certification/license where applicable.
Ability to communicate technical information to non-technical people.
Reading, writing and math skills.

Nice To Haves

Strong understanding of any of the following: Electrical/electronic systems, Engine repair, Engine performance, Automatic transmission/transaxle, Manual drivetrain/transmission, Automotive heating/AC
5 years of automotive repair experience, demonstrated skills via third party assessments/certifications, or completion of Vocational-Technical School Program
A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred)

Responsibilities

Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
Stay current with rapidly changing automotive technology through continuous paid formal training.
Assist and train technicians/mechanics in performing technical activities.
Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment.