Automotive Key Sales Specialist- Knoxville, TN

The Hillman Group, Inc.Knoxville, TN
Onsite

About The Position

As an Automotive Key Sales Specialist, you will be the face of Hillman's automotive key program, engaging customers directly at retail locations, dealerships, and community events. Operating from a fully equipped mobile sales van, you will bring automotive key replacement and programming services directly to customers. This is a highly interactive, customer-facing sales role where success comes from your ability to connect with people, uncover their needs, demonstrate value, and confidently earn their business. Working alongside our Mobile Locksmith Technician team, you will use consultative selling techniques to educate customers, overcome objections, and turn conversations into sales opportunities. You'll play a key role in driving sales growth while delivering an exceptional customer experience. This position pays $25/ hour plus 5% commission on sales and includes a company van and fuel card for business use. Typical hours are 9:00 AM–5:00 PM, Thursday–Monday or Friday–Tuesday, with weekends required. Schedule and hours may vary based on business needs. Travel to one store per day within a 50-mile radius is required.

Requirements

  • High school diploma or GED required
  • 2+ years of experience in retail sales, direct sales, customer-facing sales, hospitality, or related fields.
  • Proven ability to build relationships and influence customer purchasing decisions.
  • Excellent communication and interpersonal skills.
  • Valid driver's license and a satisfactory driving record.
  • Direct sales and strong communication and relationship-building skills.

Nice To Haves

  • Some college preferred.
  • Experience in automotive, locksmith, retail, wireless, home improvement, or service sales is a plus.

Responsibilities

  • Proactively approach customers and initiate conversations in high-traffic retail parking lots and stores.
  • Create a welcoming, energetic, and engaging customer experience that builds confidence and trust.
  • Use consultative selling techniques to understand customer needs and recommend the right automotive key solutions.
  • Demonstrate automotive key replacement and programming services, explaining benefits and value in a clear and compelling way.
  • Overcome objections and help customers make informed purchasing decisions.
  • Consistently work to convert customer interest into completed sales.
  • Partner with the Mobile Locksmith Technician to serve customers and support mobile sales operations.
  • Develop and maintain relationships with retail partners, dealership personnel, and prospective customers.
  • Manage daily sales activities, customer follow-up, and lead generation opportunities.
  • Assist in maintaining inventory, merchandising displays, and the professional appearance of the mobile van.
  • Identify opportunities to grow sales, improve customer experiences, and expand market presence.
  • Serve as a brand ambassador for Hillman by delivering exceptional service and professionalism every day.
  • Recommend solutions that meet customer needs, and helping drive sales performance.

Benefits

  • $25/ hour plus 5% commission on sales
  • Company van and fuel card for business use
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