Automotive Internet Sales Consultant

Sheehy Toyota of Laurel•Laurel, MD

5h•Onsite

About The Position

Sheehy Toyota of Laurel is seeking Internet Sales Consultants to join their high-performing team. The internet sales team is highly regarded for managing the bulk of leads in the dealership. In this role, you will be assisting the internet team in handling each lead individually, providing exceptional customer service. The ideal candidate will have prior experience building professional business relationships, knowledge of CRM tools, great communication skills, and the ability to prioritize and stay organized. Sales and negotiation skills are a plus.

Requirements

Excellent verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Knowledge of CRM tools
Time management, prioritization skills, and ability to multitask required
Ambitious, with a goal-oriented mentality and eager to improve
Ability to hit appointment set and show percentage metrics
Authorized to work in the USA
Ability to pass pre-employment background screening, Motor Vehicle Record check, and drug test
Must have a valid driver's license
This position is In-House (NOT) Remote

Nice To Haves

Prior experience building professional business relationships
Sales and negotiation skills

Responsibilities

Handle all incoming internet inquiries and internet phone leads
Respond to emails in a professional, well-spoken manner
Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer service for an exceptional guest experience
Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
Direct customers to product information resources, including those available on the internet
Deliver inquiries/messages intended for other team members, sales personnel and departments promptly
Other duties as assigned