Automotive Internet Sales Appointment Coordinator
Nucar Southern New England•Norwood, MA
•$40,000 - $70,000•Onsite
About The Position
The Internet Sales Appointment Coordinator is responsible for managing online leads, setting qualified appointments, and ensuring each customer has a smooth, professional introduction to our sales team. This is a fast-paced, high-energy role that is perfect for someone who enjoys engaging with people and thrives on achieving results.
Requirements
- Experience in customer service, call center, or sales coordination preferred.
- Excellent communication skills (phone, email, and text).
- Strong organizational and multitasking abilities.
- Comfortable working with CRM tools and basic computer programs.
- A positive attitude, professional demeanor, and strong work ethic.
Responsibilities
- Respond quickly and professionally to internet inquiries, phone calls, texts, and emails.
- Build rapport with customers to create trust and encourage them to visit the dealership.
- Set qualified sales appointments and confirm details with customers.
- Keep accurate records in CRM of all interactions and follow-ups.
- Proactively follow up with customers who have shown interest but not yet scheduled.
- Collaborate with the sales team to ensure a smooth handoff and great customer experience.
- Consistently meet daily and weekly contact and appointment goals.
Benefits
- Health, dental, and vision benefits.
- Paid time off and holidays.
- Training and professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
