Internet Sales Advisor -Toyota Auburn

Asbury Automotive Group • Auburn, MA

1d • Onsite

About The Position

The Automotive Internet Sales Advisor will have the opportunity to make a positive impact on the business and in the lives of team members and customers every day. This role is for strong, energetic, people-focused team members who will help redefine the car-buying experience. The primary role is to respond to customers who inquire about a vehicle advertised online utilizing phone and email methods. The Sales Consultant works with customers who visit the store directly, taking them through the initial buying process through to the final sale.

Requirements

• Must have motivation to be successful
• Exhibit great customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaining a customer relations management database
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player

Responsibilities

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads within the store's required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customers
• Work with the customer from start to finish throughout the buying process

Benefits

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)
• Medical insurance
• Vision insurance
• Dental insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings accounts
• Flex spending accounts (tax-free)
• Short-term disability plans
• Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed