Automotive Internet Director
About The Position
Jones Ford Casa Grande is seeking an experienced, motivated, and results-driven Automotive Internet Director to lead and grow our Internet Sales Department. This is an excellent opportunity for a high-performing automotive professional who understands digital lead management, CRM processes, reporting, desking deals, and developing a successful sales team. We are looking for a hands-on leader who thrives in a fast-paced dealership environment, understands the modern automotive customer buying journey, and knows how to maximize every opportunity from lead generation through vehicle delivery.
Requirements
- Previous Automotive Internet Manager, BDC Manager, or Internet Director experience required
- Strong understanding of automotive CRM systems and internet lead management
- Experience managing digital sales processes and dealership performance metrics
- Ability to analyze reports, identify opportunities, and drive results
- Experience desking deals and supporting sales management
- Proven leadership skills with the ability to recruit, train, and motivate a team
- Excellent communication, organizational, and customer service skills
- Self-motivated with a strong work ethic and results-driven mindset
Nice To Haves
- Experience with DriveCentric CRM is a plus, but not required
- Leads by example and holds a team accountable
- Thrives in a high-volume dealership environment
- Enjoys coaching and developing sales professionals
- Understands digital retailing and internet sales strategies
- Uses data and reporting to improve department performance
- Wants to build a long-term career with a growing dealership
Responsibilities
- Lead and manage all Internet Sales Department operations
- Recruit, train, coach, and develop a high-performing Internet Sales team
- Monitor internet lead response times and ensure consistent follow-up processes
- Manage lead flow from initial inquiry through appointment, sale, and delivery
- Track appointments, sold units, closing percentages, and department KPIs
- Pull, analyze, and present performance reports to management
- Utilize CRM systems to maintain accurate customer records and improve processes
- Desk vehicle deals and assist Sales Managers with deal structure and negotiations
- Work closely with Sales Management, Finance, and Marketing teams to maximize opportunities
- Develop strategies to improve lead conversion, appointment show rates, and overall sales performance
- Ensure an exceptional customer experience throughout the buying process
Benefits
- Medical, Dental & Vision Insurance
- 401(k)
- Paid Time Off
- Employee Vehicle Purchase Program
- Ongoing Training & Professional Development
- Career Growth Opportunities
- Stable, High-Volume Dealership Environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
