Automotive Glass Regional Manager

Caliber CollisionMinneapolis, MN
Hybrid

About The Position

The Caliber Auto Glass Regional Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth. This role will support the field operations success, development, and financial performance while focused on delivering a world class customer experience to gain lifetime promotors and grow Caliber’s reputation in the marketplace.

Requirements

  • 7+ years of experience in automotive repair
  • 5+ years’ experience leading and mentoring a team of people
  • Effective communication, time management, organizational and sales skills
  • Proficient in Microsoft Office & Agile in learning new software applications
  • Must be at least 21 years of age
  • Must have a valid driver’s license and ability to pass MVR check
  • Ability to pass a background check
  • Must be able to lift 60 pounds independently
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
  • Requires frequent driving of company and customer vehicles
  • Extensive travel within assigned area is expected
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Travel may be required for continuing education and certification training

Responsibilities

  • Demonstrate a strong ability to lead, develop, and inspire others to achieve success
  • Coach and support the training and development of field operations Manager’s and Teammates
  • Proactively recruit for long term success
  • Strengthen vendor relationships and build new partnerships within region
  • Ensure safety standards and standard operating procedures are followed
  • Deliver exceptional customer service to deliver on performance benchmarks
  • Align sales projections and capacity planning to maximize the workflow
  • Provide insight regarding marketing plans, sales, and market growth opportunities
  • Perform quality control & inventory review on tools, fleet, and safety
  • Partner with cross functional teams to implement and continuously improve field operations and organizational goals
  • Willingness to learn new and innovative automotive technologies

Benefits

  • Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers"
  • Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category
  • Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process.
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