Automotive General Service Technician - Store 1439

Monro Inc.•Davison, MI

About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on the needs of the business. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guests’ expectations for service time and quality. The position includes tire services, basic vehicle maintenance and repairs, courtesy inspections, inventory support, and general store duties. Technicians must follow safety, environmental, governmental, and company standards; maintain their technical knowledge through required training; and safely operate and maintain shop equipment. Other duties may be assigned as required.

Requirements

Automotive training, including basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installations.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.