Automotive General Service Technician - Store 1440

Monro Inc.•Flint, MI

About The Position

The General Service Technician is an hourly, full-time or part-time role responsible for performing basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional five-star guest service by clearly communicating vehicle issues and proposed solutions, while consistently meeting expectations for service quality and completion times. The role also includes completing courtesy inspections, helping maintain inventory and store cleanliness, following safety and compliance procedures, using and maintaining equipment safely, and completing required training. The position is with Monro, Inc., whose automotive service and tire businesses operate across the United States.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
Perform tire services, including wheel removal, balancing, patch and plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, including required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.