Automotive General Service Technician / Lube Tech

AAA Mountain West Group•Folsom, CA

26d

About The Position

AAA is seeking an Automotive General Service Technician / Lube Tech to provide general maintenance and minor repair services for member and nonmember vehicles. The role performs oil changes, lubrication services, tire repairs and installations, and other repairs within the technician’s abilities. Technicians assist higher-level technicians, perform vehicle test drives when practical, and verify repairs through retesting. The position is responsible for completing repairs according to MAP, OEM, or accepted industry standards; conducting and documenting digital vehicle inspections; confirming ordered parts; and ensuring vehicles are safe and clean. The technician maintains a clean and safe work environment, cares for company equipment, follows safety procedures, communicates with managers, service advisors, and other technicians, and completes required and ongoing training. Travel to different locations may be required as needed. AAA describes its mission as helping Members outsmart life’s roadblocks and creating Members for life. The posting advertises paid holidays, paid time off, benefits, retirement matching, tuition reimbursement for ASE certifications, employee discounts, and no Sunday work because the facility is closed.

Requirements

High school diploma or GED equivalent.
Valid driver’s license and a safe driving record.
At least six months of experience in general repair, lube services, and/or a tire shop.
Effective verbal and written communication skills in the language(s) required for the role.
Effective organization, interpersonal, and negotiation skills.
Ability to work scheduled hours as required by business needs.
Math and computer skills, including experience with word processing, spreadsheets, browsers, and email.
Member-service focus.
Automotive or mechanical background.
Ability to drive vehicles equipped with manual transmissions.
Knowledge of equipment and tool operation and diagnostic and repair procedures.
Ability to lift and/or carry up to 50 pounds.
Ability to stand, bend, kneel, push, reach, lift, and climb ladders.
Ability to work around loud noises.

Nice To Haves

Tuition reimbursement is offered for ASE certifications; ASE certification is not stated as a hiring requirement.

Responsibilities

Perform oil changes and lubrication services for member and nonmember vehicles.
Perform tire repairs and installation services for member and nonmember vehicles.
Perform other minor repairs as assigned by the Lead Technician or Service Advisor, within the technician’s abilities.
Assist upper-level technicians as needed and to gain experience.
Test-drive vehicles before work when practical to assess performance or drivability concerns, except when the vehicle is unsafe or not drivable.
Retest-drive vehicles after repairs to verify that the defined problems have been resolved.
Maintain a clean and safe work environment and promptly clean spills and debris.
Maintain company-provided equipment and machinery.
Follow company and industry safety rules and regulations, and report unsafe conditions to a supervisor.
Attend required training and seek additional training to maintain and improve effectiveness.
Stay current on industry trends and repair procedures.
Complete at least 12 hours of continuing automotive repair training each year, sponsored or provided by the club.
Maintain customer vehicles’ cleanliness and do not tune or otherwise adjust vehicle controls.
Verify as soon as practicable that parts ordered for assigned vehicles are correct.
Perform repairs according to MAP, OEM, or accepted industry standards.
Perform digital inspections and document findings fully in the shop inspection or management system, attaching photos or videos to illustrate repairs or needs.
Prioritize comeback-related repairs as directed by the manager or lead.
Communicate effectively with managers, service advisors, and other technicians to support overall location performance.
Ensure repairs and inspected systems are safe and accurate so the vehicle is as safe as or safer than it was before work began.
Perform other related duties as assigned.
Travel to different locations as needed.
Maintain 20% productivity, measured by hours worked divided by hours flagged.

Benefits

11 paid holidays.
Up to 17 days of paid time off in the first year, earned starting on day one; 22 days off in the second year.
Medical insurance.
Dental insurance.
Vision insurance.
Wellness program.
401(k) matching at $1 for every $1 contributed, up to 6% annually.
Tuition reimbursement for ASE certifications.
Free AAA membership.
Employee discounts.
Facility is closed on Sundays; no Sunday work.