Automotive General Manager - Vancouver WA | Dick Hannah Dealerships
About The Position
As our General Manager, you will be the driving force behind dealership success, leading every department to achieve operational excellence and outstanding profitability. You will manage all dealership operations to maximize revenue and performance. This role involves reviewing financials, DOCs, and performance metrics to identify growth opportunities. You will develop, document, and maintain operational workflows, process maps, and swimlane diagrams to identify efficiencies and improvement opportunities. You will lead the design and implementation of business processes and strategic plans across multiple teams, and coach and mentor department leaders to achieve individual and team goals. You will partner with ownership to review dealership financials and strategic direction, and develop and maintain positive relationships with manufacturers and lenders. Additionally, you will oversee recruiting, training, and professional development for managers, ensure compliance with company policies and a culture of ethics and accountability, address and resolve customer and employee concerns effectively, and create effective advertising and merchandising strategies to enhance visibility.
Requirements
- Minimum 2 years of experience as an Automotive GSM, Service Director, or General Manager (GM experience preferred)
- Advanced knowledge of dealership operations, sales management, and fixed ops
- Proven success leading a franchised auto dealership to strong financial performance
- Excellent communication, organizational, and conflict-resolution skills
- Proficiency in MS Word, Excel, Outlook, ADP, CDK, and HRIS systems
- Strong ethical leadership and commitment to company culture
Responsibilities
- Manage all dealership operations to maximize revenue and performance
- Review financials, DOCs, and performance metrics to identify growth opportunities
- Develop, document, and maintain operational workflows, process maps, and swimlane diagrams to identify efficiencies and improvement opportunities
- Lead the design and implementation of business processes and strategic plans across multiple teams
- Coach and mentor department leaders to achieve individual and team goals
- Partner with ownership to review dealership financials and strategic direction
- Develop and maintain positive relationships with manufacturers and lenders
- Oversee recruiting, training, and professional development for managers
- Ensure compliance with company policies and a culture of ethics and accountability
- Address and resolve customer and employee concerns effectively
- Create effective advertising and merchandising strategies to enhance visibility
Benefits
- Highly Competitive Pay: $6,000 monthly salary + 2% of Total Store Gross + 10% of Store Net
- Earning Potential: $500,000+ annually based on performance
- Generous Paid Time Off (PTO): Accrue 96 hours your first year, with increases over time
- Comprehensive Benefits: Medical, dental, vision, HSA/FSA, life insurance, and short- & long-term disability after 60 days
- 401(k) Retirement Plan: Robust company-sponsored savings plan
- Paid Holidays: At least 2 paid holidays per year following the introductory period
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
