Express Tech

Cadillac of Greenwich•Greenwich, CT

1d•Onsite

About The Position

Cadillac of Greenwich is hiring an Automotive Express Technician to join their busy team. This role involves performing a variety of tasks related to vehicle maintenance and repair, ensuring customer satisfaction and adherence to manufacturer standards. The position offers a professional work environment with growth opportunities and competitive compensation.

Requirements

Previous automotive technician experience required
Must have basic tools
Must have great technical and mechanical skills
Must be a team player and have the ability to work repetitively on complex tasks
Must be a minimum of eighteen years of age
Must have a valid driver’s license
Must be able to pass pre-employment screening (background & drug test)
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification

Nice To Haves

ASE certifications heavily preferred
Manufacturer certifications heavily preferred
Technical or trade school degree preferred

Responsibilities

Make accurate use of the multi-point inspection form on each vehicle.
Document all work performed and recommended on assigned repair order.
Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical.
Perform all levels of diagnosis and repair on vehicles.
Perform all levels of preventive/routine maintenance services.
Utilize product and technical training as assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
Maintain manufacturer (CSI) Customer Satisfaction Index.
Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees.
Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information.