Automotive EXPRESS Service Advisor

Capital Chevrolet of Shallotte•Shallotte, NC

1d•Onsite

About The Position

Join Capital Chevrolet of Shallotte as an Express Service Advisor – Weekends Off! Looking for a career where you can combine your people skills with your passion for cars? Capital Chevrolet of Shallotte—just 15 minutes from the beach—is on the hunt for a friendly, fast-paced Express Service Advisor to be the first point of contact for customers coming in for quick maintenance services. In this role, you’ll greet customers, perform express write-ups, and keep the service lane moving with efficiency and energy—all while delivering an outstanding customer experience. You’ll be joining a close-knit team that truly feels like family , in a dealership that values teamwork, support, and taking care of both our customers and our people.

Requirements

Previous experience in customer service or automotive service is a plus (but not required—we’ll train the right person!)
Strong communication skills and the ability to build rapport quickly
Tech-savvy and comfortable using computer systems for scheduling and invoicing
A valid driver’s license and clean driving record
Team player with a can-do attitude and strong sense of urgency

Responsibilities

Welcome customers with a positive, professional attitude
Perform quick, accurate service write-ups for express maintenance
Clearly explain recommended services and costs in a way customers trust
Keep service appointments flowing smoothly with efficient scheduling and communication
Partner with technicians to make sure vehicles are serviced right and on time
Ensure the service lane stays organized, clean, and customer-ready