Automotive Director of Field Development

Assurant

4d•$103,800 - $173,300•Remote

About The Position

The purpose of Automotive Director of Field Development is to ensure success and provide support for F&I Account Specialist both in store and virtually within the Automotive Training Academy. They will also onboard and train new District Managers, upskill those needing improvement and to drive consistency of process with the Assurant Dealer Services field organization. The Director, Field Development will drive ADS fee generation through the performance of business development assessments and have direct management of the Teleservice District Managers.

Requirements

Extensive knowledge of retail automobile dealership operation
Current state licensing required for home state or the ability to obtain licensing
4 or more years of District Manager or similar position
2 or more years of experience in the field of sales, management and customer service
Communication Ability: The ability to reach an agreement with one or more individuals on a course of action in relation to a defined goal or problem
Client Relations: Having a strong concern for client satisfaction and loyalty and the willingness to take actions that promote it
Analysis: Relating and comparing data from different sources, identifying issues, securing relevant information, and identifying relationships
Impact and Rapport Building: The ability to meet people quickly and establish a trust relationship. Make a positive first impression and exhibit confidence
Analyzes Problems and Makes Decisions: Commits to a course of action after identifying and assessing alternatives based on logical assumptions, facts, resources, constraints and organizational values
Addresses Conflict: Works with others to resolve differences in a professional and productive manner.
Coach and Develop Others: Helps other excel on the job and meet key accountabilities by providing timely coaching, guidance and feedback
AFIP and / or A.C.E. Certification
Must reside within 45 minutes of a major airport.

Nice To Haves

Bachelor’s Degree
Strong preference given to candidates located in Arizona or Colorado
5+ years retail automotive dealership management experience
Proven retail sales experience in the automotive industry a plus
Account Specialist or similar Nationwide F&I experience

Responsibilities

Oversite of F&I Account Specialist administration functions
Onboarding and orientation of new specialists
Scheduling specialist assignments
Collecting and distributing (as appropriate) all specialist assignment reports
Tracking and reporting on specialist assignment performance
Invoicing clients for account specialist services
Intake of payment and remittance to Finance department
Tracking and reporting on specialist receivables
Completing monthly specialist staffing and revenue reports
Direct Management of Account Specialist Team
Complete Account Specialist Checklist at day one of each assignment
Monitors and audits Account Specialist performance
Conducts in field Account Specialist kickoffs, 1:1’s, and onsite inspection
Conducts all people managers responsibilities
District Manager 30-day ride
Schedule 30-day ride for new District Manager with respective Regional Manager
Oversee 30-day ride with new DM covering all checklist items
Certified completion of 30-day ride for new District Managers
Collaborate with other FDM and National VP of Development and Training to update 30-day ride checklist as needed
Assist with District Manager Training Class
Work with VP of Training to schedule, develop and deliver District Managers class
District Manager ride along
Assess performance using Performance Evaluation Form
Provide feedback to District Managers