Automotive Digital Sales Consultant

Schumacher Automotive Inc • Lake Park, FL

17d

About The Position

As a Digital Sales Consultant for Schumacher Auto Group, you'll handle online inquiries, qualify leads, and guide customers through the vehicle purchase process, focusing on delivering a positive online experience and achieving sales targets.

Requirements

• High school diploma or equivalent preferred
• A strong understanding of sales principles and techniques.
• Comfortable working with online platforms, CRM software, and other digital tools.
• Motivated to achieve sales targets and contribute to the dealership's success.
• Ability to manage multiple leads and tasks effectively.
• Maintain a professional demeanor in all interactions with customers and colleagues.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Respond promptly and professionally to all internet/digital lead inquiries (e.g., website forms, emails, chat).
• Identify customer needs and interests to determine their suitability for a vehicle purchase.
• Maintain clear and consistent communication with customers throughout the sales process, building rapport and trust.
• Have knowledge of proper vehicle inventory and stay informed on current vehicle models with features and accessories and explain them effectively to customers.
• Maintain a robust follow-up system to maintain leads and drive sales.
• Be familiar with and utilize Client Relationship Management (CRM) software to manage leads and track sales activities.
• Match clients with the vehicle that reflects their needs.
• Strive to achieve and maintain high customer satisfaction ratings.
• Complete and organize proper paperwork for Sales and Finance Managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees