Automotive Detail Shop Manager
About The Position
Xcite Automotive is seeking an Automotive Detail Shop Manager for its partner dealers in Ann Arbor, Michigan. As a Shop Manager, you will be responsible for leading all daily functions of a detail shop location, ensuring outstanding customer service, labor, and quality. You will oversee all employees at the location, including detailers and car washer attendants, and report directly to the District Manager. This role requires automotive detailing experience and the ability to manage workflow in a fast-paced dealership environment. The ideal candidate is organized, reliable, and capable of performing detailing tasks when needed.
Requirements
- 2+ years of professional automotive detailing experience (interior and exterior).
- Prior supervisory, lead, or assistant manager experience in a shop, dealership, or reconditioning environment.
- Strong knowledge of detailing products, tools, and safety practices.
- Weekend work is required. Candidates must be available to work Saturdays and/or Sundays as part of the regular schedule.
- Ability to work in a fast-paced environment and support a dealership workflow.
- Strong communication, organizational, and leadership skills.
Nice To Haves
- Experience as a Detail Shop Manager, Assistant Manager, or Lead Detailer.
- Background in dealership operations or reconditioning services.
- Ability to train and mentor detailers on best practices and quality standards.
- Strong problem-solving and time management abilities.
Responsibilities
- Assist with supervising and coaching detail shop employees.
- Oversee daily operations, scheduling, and shift coverage.
- Perform hands-on automotive detailing as needed to support workflow.
- Ensure all vehicles meet dealership-ready quality standards before delivery.
- Maintain inventory of detailing products, chemicals, and equipment.
- Monitor and enforce safety procedures, company policies, and quality control.
- Collaborate with dealership managers and internal teams to meet production goals.
- Identify process improvements to increase shop efficiency and turnaround time.
Benefits
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Career growth opportunities within the company.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
