Automotive Dealership Receptionist

Capitol Hyundai • San Jose, CA

21h • Onsite

About The Position

Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Hyundai is looking for talented professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As an Automotive Dealership Receptionist, you will create a world-class automotive retail experience by being the first point of contact for guests, whether they reach us by phone or visit us in person. You will answer a multi-line telephone system, greet guests in a timely, pleasant, and professional manner, and provide assistance to other departments as needed.

Requirements

• 1+ year of receptionist or customer-facing experience in a professional business environment
• Excellent interpersonal, verbal, and written communication skills, with a warm and professional approach to every guest interaction
• A motivated, self-directed team player who works effectively across departments with minimal supervision
• A strong commitment to delivering an exceptional guest experience across phone, email, and in-person interactions
• Strong technical aptitude and the ability to learn and confidently use dealership systems and technology
• Excellent organization, punctuality, and time management skills, with the ability to prioritize in a fast-paced environment
• Ability to work flexible schedules and weekends

Responsibilities

• Welcome every guest with a warm, professional, and genuine greeting, creating a positive first impression of the dealership
• Answer and direct incoming calls using a multi-line telephone system, connecting guests with the appropriate department or team member
• Listen to guests' needs, provide helpful information, and assist with general questions, directions, appointments, and dealership services
• Manage the front desk and guest check-in process while maintaining a welcoming, organized, and professional environment
• Partner with sales, service, parts, and administrative teams to ensure guests receive timely assistance and a seamless experience
• Support dealership operations through administrative tasks, special projects, and other responsibilities while maintaining professionalism, accuracy, and attention to detail

Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed