Automotive Damage Specialist

Utica National Insurance Group•Woodbury, NY

12d•$71,000 - $97,000•Hybrid

About The Position

In this role, you will appraise material damage to primarily motor vehicles via photograph, review of shop appraisals, or physical inspection. You will also assist the claims department and serve as an appraisal subject matter expert for the front line claim adjusters. Further, you will evaluate and negotiate total loss settlements, including disposal of salvage, and supervise Direct Repair Program shops, as needed. This position is a full time salaried, exempt (non overtime eligible) position.

Requirements

4-year degree and/or equivalent business experience preferred.
A.S.E. and/or I-Car certifications preferred.
Experience with Guidewire ClaimCenter and CCC estimating platform preferred.
Insurance coursework recommended.
3-5 years of previous appraisal experience preferred.
Required to obtain your license(s) as an adjuster/appraiser in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Responsibilities

Appraise material damage to primarily motor vehicles via photograph, review of shop appraisals, or physical inspection. Obtain meaningful agreed prices with repair facilities, as needed.
Assist the claims department and serve as an appraisal subject matter expert for the front line claim adjusters.
Evaluate and negotiate total loss settlements, including disposal of salvage.
Supervise Direct Repair Program shops, as necessary.
Handle other tasks as assigned by the supervisor.
Provide exceptional customer service to our internal and external customers.
Appropriately respond to customer complaints or issues resulting from appraisal related matters.
Able to travel, when necessary, to respond to catastrophe events. Response to catastrophe events may necessitate physical inspection of vehicles rather than desk reviews/appraisals.

Benefits

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal Insurance Discount