Savage

Christian Brothers Automotive•Lakeville, MN

5d•Onsite

About The Position

As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Requirements

Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software

Nice To Haves

Mechanical Aptitude preferred but not required
Lube Tech Experience preferred but not required

Responsibilities

Desire to learn automotive repair service terminology and processes
Check guests in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Moving newly arrived vehicles, in progress as well as finished vehicles, around our parking lot in an organized manner
Driving vehicles to the front after the transaction is complete. Stay tuned in when a customer is checking out and assist the front desk staff with having the guest car delivered to the front of the shop
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Responsible for occasionally test-driving vehicles
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned

Benefits

Up to $25/HR for the Most Qualified Candidates
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Locally Owned and Operated
On-Going Training & Career Advancement
Chaplain Care Support Available
Employee Appreciation Events
Weekly Team Lunches
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System