Automotive Customer Service Advisor - 1612

Jiffy Lube • Friendswood, TX

4d

About The Position

Premium Velocity Auto PVA/Jiffy Lube is seeking reliable, customer‑focused
individuals with a teamwork mindset. Ideal candidates communicate well, work
efficiently in fast‑paced environments, and are eager to learn. A driver’s
license is strongly preferred but not required.

Job Summary

Service Technicians ensure customers feel confident in the safety of their
vehicles. Technicians are fully cross‑trained to perform a variety of
maintenance tasks and customer service duties.

Requirements

• Commitment to safety procedures.
• Ability to work as part of a team and perform job duties effectively.
• Willingness to learn with a growth mindset.
• Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, climb.
• Comfortable in enclosed or semi‑outdoor workspaces.
• Authorized to work in the U.S.

Nice To Haves

• Automotive service/repair experience (any level).
• Valid Driver’s License (strongly preferred).
• State Vehicle Inspector License a plus.
• Customer service or sales experience.
• Strong communication, listening, and customer‑focused reasoning skills.
• Positive attitude and ability to multitask in fast-paced environments.

Responsibilities

• Provide honest recommendations based on manufacturer guidelines and technician findings.
• Perform oil changes, fluid refills, and basic maintenance (lights, wipers, brakes, tires).
• Conduct multi‑point inspections and maintain inspection records.
• Vacuum/sanitize interiors and clean windshields upon entry.
• Support additional automotive services (engine, transmission, brakes, suspension, electrical, HVAC, etc.).
• Follow all safety, OSHA, and Jiffy Lube standards.
• Participate in training (on‑site and e‑learning).
• Assist with marketing events, inventory, and basic facility upkeep.
• Promote customer loyalty through clear service reviews and quality work.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, prescription coverage
• Employer‑funded life and AD&D insurance
• Paid Time Off
• 401(k) with match
• Training bonuses (JLU Modules)
• Employee discounts on parts and services
• Additional optional benefits: disability, critical illness, hospital indemnity, FSAs, EAP, and more
• Pay increase opportunities within first 60 days
• Paid training + bonus incentives
• Cross‑training across roles
• Career paths with strong growth potential (automotive & management)
• Access to financial/legal advising and member‑discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed