Automotive Courtesy Technician

SpeeDee•Spartanburg, SC

28d•Onsite

About The Position

During the 17-Point Oil Change, the Automotive Service Center Courtesy Technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer. In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows and clearing litter. Crew members must attend crew meetings as required, as well as other duties assigned by a supervisor.

Requirements

Customer service skills
Basic literacy (reading, writing, math skills)
Ability and licensed to operate motor vehicles
Verbal communication skills
Ability to properly use mechanical hand tools
Attention to detail
Valid state driver’s license required

Nice To Haves

No previous experience or training required

Responsibilities

Greet customers and place seat covers in the vehicle
Drive vehicle into bay, prepare vehicle for service – open hood, roll up windows, unlock doors, remove keys
Perform Tech Talk service
Prepare service documents and prepare and affix static stickers
Perform courtesy cleaning: vacuum interior, wash exterior windows, clean headlamps and wash mirrors
Visually inspect wiper blades
Check and adjust tire pressure if necessary
Reset oil indicator light, if applicable
Start vehicle and check oil pressure drive vehicle out of bay and present to customer
Thank customer for their business and invite them to return in 90 days
General center maintenance and cleaning duties such as mopping, washing center windows and clearing litter
Attend crew meetings as required
Other duties assigned by a supervisor