Automotive Center Manager
About The Position
We are seeking an experienced and motivated Quick Lube Manager to lead daily operations, drive efficient service delivery, and ensure every customer receives a professional, high-quality experience. The ideal candidate brings strong automotive service knowledge, hands-on leadership, and the ability to coach a fast-paced team while maintaining safety, productivity, and customer satisfaction. This position is ideal for a dependable automotive service leader who enjoys developing people, improving processes, and keeping a busy quick lube operation running smoothly from open to close.
Requirements
- Minimum of 3 years of quick lube, express service, or automotive service management experience preferred.
- Strong working knowledge of automotive maintenance services, basic vehicle systems, service tools, and shop safety practices.
- Proven leadership skills with the ability to motivate, train, and hold team members accountable.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions under pressure.
- Strong organizational, problem-solving, and follow-through skills.
- Valid driver’s license required.
- High school diploma or equivalent required; automotive service certifications are a plus.
- Ability to work a flexible schedule, which may include weekends, evenings, or holidays based on business needs.
Nice To Haves
- automotive service certifications are a plus
Responsibilities
- Manage daily quick lube operations, including workflow, vehicle throughput, service quality, and customer wait times.
- Supervise, train, schedule, and coach the assistant manager and lube technicians to support consistent performance and professional growth.
- Ensure that oil changes, fluid services, filter replacements, tire checks, inspections, and related maintenance services are completed accurately and efficiently.
- Maintain strong customer service standards by greeting customers professionally, explaining recommended services, and resolving concerns promptly.
- Monitor inventory levels for oil, filters, fluids, parts, tools, and supplies; place orders as needed to prevent service interruptions.
- Enforce safety procedures, environmental standards, housekeeping expectations, and company policies across the service area.
- Inspect equipment, work bays, and service areas regularly to ensure cleanliness, readiness, and safe operation.
- Review repair orders, service documentation, and daily paperwork for accuracy and completeness.
- Track team productivity, service performance, and customer satisfaction; recommend improvements to increase efficiency and profitability.
- Partner with store or service leadership on hiring, onboarding, training, sales goals, and department performance.
- Drive financial results by meeting and exceeding sales, payroll and inventory budgets.
Benefits
- Discounts on services up to 100%
- Bonus based on performance
- Free uniforms
- Paid time off
- Training & development
- Competitive compensation based on experience.
- Bonus structure on sales and Team performance.
- Opportunities for advancement within automotive service operations.
- Hands-on leadership role in a fast-paced, customer-focused environment.
- Supportive team culture focused on safety, service quality, and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
