Automotive Business Development Coordinator

Ed Martin Honda•Indianapolis, IN

1d•Onsite

About The Position

Ed Martin Honda is looking for an experienced automotive Business Development Coordinator. Working closely with the sales team, this candidate will be responsible for composing timely, professional responses to incoming leads to provide the best possible customer buying experience. Every employee with Ed Martin Auto Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Requirements

Automotive BDC experience preferred
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

Nice To Haves

Experience with VIN Solutions and Auto Alert a plus

Responsibilities

Answer customer calls and establish sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates and videos.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.