Automotive Business Development Consultant

White Plains Honda•White Plains, NY

3d•$15 - $19•Onsite

About The Position

White Plains Honda is dedicated to delivering exceptional customer service and quality automotive products. We provide ongoing training, career growth opportunities, and a professional, supportive work environment. We are seeking an Automotive Business Development Consultant to join our team. This role focuses on providing excellent customer service by managing inbound and outbound calls, scheduling sales and service appointments, and maintaining customer communication to increase satisfaction and drive business growth. This is a full-time role in a fast-paced, dynamic automotive sales environment. You will collaborate with sales and service teams to support customer engagement and retention. White Plains Honda is an equal opportunity employer and maintains a drug-free workplace. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace .

Requirements

High School Diploma or equivalent.
Previous experience in telephone-based customer service, telemarketing, or automotive business development preferred.
Familiarity with call scripts, power tracks, and alternative customer engagement strategies.
Professional, enthusiastic, and friendly attitude in customer interactions.
Excellent verbal, written, and communication skills with the ability to engage effectively with team members and customers.
Strong organizational and multitasking abilities; self-motivated with effective time management in a fast-paced environment.
Computer literate with knowledge of Microsoft Word and data entry skills.

Responsibilities

Answer incoming phone calls and schedule sales appointments following established scripts.
Make outbound calls to customers to schedule appointments for sales and service.
Log all customer communications and follow up as needed.
Confirm, reschedule, and track appointments using the appointment board and database.
Generate and send letters, postcards, and emails based on marketing timelines for customer follow-up.
Respond to customer website requests and contact internet customers to schedule appointments.
Notify necessary departments when appointments are scheduled.
Assist with additional duties as assigned.
Meet or exceed monthly performance goals.