Automotive Body Shop Production Manager

LaFontaine Cadillac Buick GMC of Highland•Highland, MI

About The Position

LaFontaine Cadillac Buick GMC of Highland is part of the nationally recognized LaFontaine Automotive Group, founded in 1980. With over 55 retail franchises and a commitment to family, community, and environmental responsibility, we strive to build lifelong relationships while delivering exceptional automotive experiences. As the Automotive Body Shop Production Manager, you will oversee the daily operations of the collision repair department. You will ensure repairs are completed efficiently, within budget, and meet the highest quality standards. This leadership role requires coordinating technicians, estimators, parts, and insurance partners while fostering a safe and productive work environment.

Requirements

Valid driver’s license.
Minimum 3 years of experience in body shop or production management.
Strong knowledge of collision repair processes and estimating systems.
Proven leadership and team management skills.
Ability to manage multiple vehicles and deadlines simultaneously.
Excellent communication and organizational skills.

Nice To Haves

I-CAR certifications are a plus.
Experience working in a dealership environment preferred.

Responsibilities

Manage the daily production schedule and workflow within the body shop.
Monitor cycle times, productivity, and quality control standards.
Collaborate with estimators, parts department, and technicians to resolve bottlenecks.
Ensure adherence to proper repair procedures and OEM standards.
Maintain strong relationships with insurance partners and customers.
Conduct quality inspections before vehicles are delivered to customers.
Track key performance indicators, profitability, and overall department performance.
Lead, mentor, and develop body shop staff to enhance team performance.
Maintain a safe and compliant work environment.